Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

The way businesses manage their travel and expenses (TandE) is changing. Emerging technologies, an increasingly...

How do your customers expect to interact with you today? What do employees need to connect with each...

The pace of change is accelerating: digital disruption, changing consumer habits, automation and the...

The Post Office has come a long way since it all started nearly 400 years ago – building a network...

The UK has a well-recognised productivity problem. Many of the causes of low labour productivity are...

The business travel industry appears poised for continuing growth and expansion worldwide, influenced...

Careers today are no longer narrowly defined by jobs and skills, but are instead viewed as ways for workers...

Of all the challenges impacting the business travel sector perhaps none is more important than the industry's...

Aiming to convert your organization into a truly digital business? Automation is the foundation of all...

Not all HR and payroll platforms are created equal. In this guide, learn the difference between service...

Understanding the basics of leadership coaching software and leadership coaching program best practices...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...