Cases: Stimuleer IT- en servicemanagement op een uitmuntende manier met de ervaring van uw medewerkers
Weten welke ervaringen uw medewerkers hebben, is cruciaal. Door het continu meten van de ervaringen van uw eindgebruikers en dit te combineren met operationele gegevens ontstaat er transparantie en vertrouwen tussen alle belanghebbenden. Hiermee kunt u datagedreven beslissingen gaan nemen en onderbuikgevoelens elimineren. Hierdoor kunt u zich richten op specifieke pijnpunten van de werknemer om het geluk en de productiviteit te stimuleren.
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